Technical Support

At Gemaire, we realize that your job is just starting when you buy equipment from us. That is why we are committed to providing the technical support you need to get the job done. We strive to give you the highest quality technical assistance, whether it is through training and educational material, or one-on-one over the phone when you have a question.

Technical help is available during normal working hours by calling 800-226-2665 or 954-246-2665. You can also email George Ezzel at gezzell@gemaire.com or Delores Clark at dclark@gemaire.com for assistance.

Online Technical Resources

• Installation Manuals – Get installation manuals and spec sheets online. Go to www.rheemote.net and request access to the site.
• Job Site Information Sheets – When requesting technical service help, please complete the following forms: (click to download)
  • Air Conditioning System Jobsite Information Sheet
  • Heat Pump Jobsite Information Sheet
  • 80% Gas Furnace Jobsite Information Sheet
  • 90% Gas Furnace Jobsite Information