GemPay is Gemaire’s invoice payment gateway. Utilizing this tool, you will be able to pay, manage, and see your invoices and account balances. Some of the benefits include statements on demand, instant balance updates, the ability to apply credits to invoices, and flexible payment options.
Once you are logged in click on your email address on the top right corner, and select "Payment Methods".
A. Adding a Bank Account
When adding a bank account, you will be required to provide the following fields:
Bank Account Type
Account Holder Name
B. Adding a Credit Card
When adding your credit card you will be required to provide the following fields:
Name on Card
Note that the name and zip/postal code must match the billing information for the card number entered. If this information does not match the card may be declined upon entry. If this occurs, please review the billing name and zip/postal details and re-enter.
Select the payment method from the upper left corner.
Review the selected invoices and payment amount then click “Continue”.
If you try applying a credit larger than the total amount of the invoices you are paying, you will receive the following error message: “You are applying more credit than necessary. Correct this for me.”
Click on “Correct this for me” to change the amount of credit you are applying to equal total balance of the invoices you are paying.
Verify the payment method and amount are correct and click “Complete Payment”.
Once your payment has been processed, you will be redirected to the "Invoices" tab in the Dasboard page, where you will see a confirmation message detailing the amount that was pay along with the payment number.
Autopay eliminates the need of manually selecting which invoices to pay. By enrolling in autopay, all invoices will be paid 5 days before their due date.
On the top right corner of the dashboard, select “Sign Up for AutoPay”.
Click on “New” next to AutoPay.
Select the payment method and click on “I Agree”.
NOTE: In order to sign up for autopay, you must already have a payment method or be in the process of adding a payment method. For more details on how to add Payment Methods go to the Getting Started tab.
Click on the “Go Paperless” link to receive electronic statements via email instead of paper statements by mail.