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WARRANTY CLAIM ONLINE WITH NO PART RETURN*

* Select parts only

WARRANTY LOOKUP
ORDER REPLACEMENT PARTS
FILE AND TRACK YOUR CLAIM

Warranty

Submit claims from your office or on-site during a repair job.

GEMAIRE CREDIT CUSTOMERS WILL NOW RECEIVE IMMEDIATE CREDIT WITHOUT HAVING TO RETURN SELECT PARTS!

Not a Gemaire Credit customer? Apply Now!

Thanks to the feedback of customers like yourself, we are implementing the newest solution on gemaire.com: Online Warranty Claim Submission. Submit your warranty claim from our easy-to-use dashboard and enjoy all of the features in the Warranty Center Dashboard. Complete the entire warranty process, from simple warranty lookups to submitting.

File Your Claim Now! Check Claim Status

Let's stay organized

Start the entire process online. You can submit your claim with minimal information. The new warranty center is available from anywhere, anytime, on any device. Enter the information directly from your job site with no hassle.

The Perfect Parts Partner

Make sure you always have the right part! Our Warranty Center can suggest the right part to fulfill your customer's claims. Take advantage of our seamless system and have the parts waiting for you at your next visit to your favorite Gemaire location!

Check on your Claim Status

From warranty lookup to final claim payment, you will be guided through this entire process. In a few steps, you will have your claim submitted and ready for processing. The entire process can be expedited and verified through our automatic tools.

Getting your credit can be as easy as:

  1. File your warranty claim online.
  2. Verify the claim qualifies for the No Part Return program.
  3. YOU'RE DONE! No need to return the part.
File Your Claim Now!

What claims qualify for No Part Return program?

  1. HOLD UNTIL FULLY PAID

    Your credit has been issued. The return of the Failed Part may be requested by the Vendor at any time during the warranty process.

  2. OK TO SCRAP

    The Claim has been FULLY-PAID. The Failed Part can now be scrapped.

Learn More