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Enhanced Technical Support

Now featuring live video chat on the Gemaire Contractor Assist mobile app.

Get The Mobile App

Video Technical Support

Have one of our expert technical agents prepped on your specific issue

Share pictures, pdfs, model numbers and as many details as you want before joining a live video call with our expert technical agents.

How It Works


Sign into your account, then tap on the Video Technical Support tile on the mobile app landing page.


Tap Request Video Chat to open a new support case.


Fill out the relevant product information, including model number and how we can be of assistance.


Next, you will be contacted by one of our expert technical agents as soon as possible.

Available on the HVAC Contractor Assist App

*To start using Wingman make sure you have the most recent version of the HVAC Contractor Assist App.